INFORMATION REGARDING VISITS TO THE MUSEUM
The Sherlock Holmes Museum is open
every day of the year, except Christmas day, from 9.30 am - 6pm (the last entry
is 5.30pm). Photography and video filming is permitted for non-commercial purposes.
On arrival by cash, credit/debit card in sterling. We regret that we no longer accept advance bookings or payments.
2. Can we book a visit in advance?
We do not accept advance bookings or payments, so please attend the museum during our opening hours. Please note that the museum closes at 6pm and the last entry is 5.30pm.
3. Are there special rates
for students, teachers, tour guides, senior citizens or disabled vistors?
4. What is the best time to visit?
The Museum closes promptly at 6pm with last entry at 5.30pm, so please allow adequate time for your visit. To avoid queing for any length of time especially in the summer months, it is best to arrive as soon as possible after 9.30am.
5. How long does the visit last?
The duration of most visits is between 1/2 hour - 45 minutes, which includes time for shopping in our souvenir shop on the ground floor of the Museum. The tours are self-guided so you can arrange the length of the visit to suit your purposes. We provide a free written guide in various languages.
6 Do you accept tour operator vouchers?
We do not accept vouchers from travel agents as we no longer accept advance bookings or payments. We cannot guarantee admission at set times so please visit the museum with your group and our admisions office will provide you with an invoice /receipt for your group visit on arrival. Visitors are admitted in order of attendance. It may be necessary to queue at peak times, so to avoid queing, it is best to arrive soon after opening time.
7. What is the maximum size for a group?
There is no maximum limit because a large group is divided into smaller groups of about 15 people. Some of these smaller groups can visit our souvenir shop on the ground floor, while other groups are visiting the Museum. We can accommodate around 45 students in the museum at any one time. Some of your group may need to wait outside the Museum if we cannot accommodate the whole group.
8.Can journalists and other media representatives gain free entry?
9. Disabled access?
There is insufficient room for wheelchairs to be admitted to the museum upstairs (the staircase is too narrow) and therefore the museum is not able to accommodate wheelchairs. The shop on the ground floor is however easily accessible for wheelchairs and all visitors are welcome regardless of their disabilities. A free video of the interior of the museum is available on our website for those who cannot access the museum.
10. Do you
provide an activity sheet?
11. May we provide our group with their own questionnaire/quiz?
You may do so and you can also use any part of our website for educational purposes.
12. What free documents are given to the children?
We provide a museum brochure on arrival. Museum tours are self-guided using the brochure.
13. Coach parking / Lunch / Toilets/Luggage?
Coaches can park outside the Museum for loading and unloading of passengers from 10am - 4pm daily. There are no parking restrictions on Sundays. Visitors may like to eat a picnic lunch in Regents Park which is opposite the museum. Toilet facilities are not currently available in the museum.
We regret we cannot store luggage, so please leave your luggage in your hotel before visiting. We may have limited room available for children's buggy's depending on the day of your visit.
Ms Andrea von Ehrenstein -