INFORMATION REGARDING VISITS TO THE MUSEUM
The Sherlock Holmes Museum is open daily from 9.30am - 6pm (last admission 5.30pm). However, please note that we are closed on Tuesday 24th December 2019 and Wednesday 25th December 2019 (Christmas day).
The museum is on the 1st, 2nd and 3rd floors of the house at 221b Baker Street, London and the museum shop is located on the ground floor. The property is listed by the government as grade 2 - which means the museum is of "special architectural and historical interest."
Photography and video filming is
permitted for non-commercial purposes. Visitors are requested not to bring food or drink
onto the premises.
Tickets can only be purchased on arrival at the museum by cash or a credit/debit card.
2. Can we book a visit in advance?
We do not accept advance bookings or payments, so please attend the museum during our opening hours. .
3. Are there special rates
for students, teachers, tour guides, senior citizens or disabled vistors?
4. What is the best time to visit?
To avoid queing for any length of time especially in the summer months, it is best to arrive as soon as possible after opening at 9.30am.
5. How long does the visit last?
The duration of most visits is between 1/2 hour - 45 minutes, which includes time for shopping in our souvenir shop on the ground floor of the Museum. The tours are self-guided so you can arrange the length of the visit to suit your purposes. We provide a free written guide in various languages.
6 Do you accept tour operator vouchers?
We do not accept vouchers from travel agents as we no longer accept advance bookings or payments.
7. What is the maximum size for a group?
There is no maximum limit because a large group is divided into smaller groups of about 15 people. Some of these smaller groups can visit our souvenir shop on the ground floor, while other groups are visiting the Museum. We can accommodate around 45 students in the museum at any one time. Some members of a group may need to wait outside the Museum or in the museum shop if we cannot accommodate the whole group in the museum.
8.Can journalists and other media representatives gain free entry?
9. Disabled access/ carers.
There is insufficient room for wheelchairs to be admitted to the museum upstairs (the staircase is too narrow) and therefore the museum is not able to accommodate wheelchairs. The shop on the ground floor is however easily accessible for wheelchairs and all visitors are welcome regardless of their disabilities. A free video of the interior of the museum is available on our website for those who cannot access the museum.
We offer a discount for blind visitors and charge £10, but not for visitors with other disabilities or carers.
10. Do you
provide an activity sheet?
11. May we provide our group with their own questionnaire/quiz?
You may do so and you can also use any part of our website for educational purposes.
12. What free documents are given to the children?
We provide a museum brochure on arrival. Museum tours are self-guided using the brochure.
13. Coach parking / Lunch / Toilets/Luggage?
Coaches can park outside the Museum for loading and unloading of passengers from 10am - 4pm daily. There are no parking restrictions on Sundays. Visitors may like to eat a picnic lunch in Regents Park which is opposite the museum. Toilet facilities are not currently available in the museum.
We regret we cannot store luggage,
so please leave your luggage in your hotel before visiting. We have limited room
available for storing children's prams so please enquire on the day of your visit.
Ms Andrea von Ehrenstein -